In the wake of several high-profile data breaches, many businesses are scrambling to find ways to improve their security. One solution that is becoming increasingly popular is the use of two-factor authentication (2FA). 2FA requires users to provide two different pieces of information in order to gain access to their account. The most common form […]
5 benefits of hiring outsourced help desk services Most businesses, especially small businesses, don’t have the manpower or resources to keep a full-time help desk on staff. This can be a major problem when it comes to maintaining customer satisfaction and keeping your business running smoothly. Thankfully, there are outsourced help desk services available that […]
What is Voice over IP, or VOIP? Voice over Internet Protocol, known as VoIP, is an internet-based transmission system that allows you to make calls over the internet instead of through a traditional phone system. Sometimes known as internet telephony, this technology changes voice vibrations to digital signals that then translate to Internet Protocol (IP) […]
If you have a business and haven’t started a social media marketing strategy, you’re missing out on a lot. Creating a Facebook fan page or starting and maintaining a Twitter and Instagram page will benefit your business in ways that you might not think it could. From keeping up with your competition to increasing your […]